Contact DirtyRoulette: Real Support from Real People

When you contact DirtyRoulette, your message lands with the same small team that runs the site — not a bot, not a ticket void. The fastest route for most things is the form below; if you prefer email, write to support[at]dirtyroulette.cc and retype the [at] as a normal @ (it is written that way to keep address-harvesting bots off it).

Before you write

Two of the most common questions already have instant answers. Wondering whether the site is really free or whether you need an account? The DirtyRoulette FAQ covers that in a minute. Worried about privacy or how reporting works? The Safety Center has the straight version. Checking those two first is not a brush-off — it is genuinely the fastest path, because the answer is already waiting instead of sitting in a queue.

What to include in a report

If you are writing to report a user, three details turn a slow back-and-forth into a fast review: roughly when it happened, what the person looked like or said, and what they did. In-chat reporting is even faster when you are still in the moment — the report and block tool sends the session context along automatically.

One thing to leave out: passwords, verification codes and full card numbers. DirtyRoulette staff never need them, and anyone asking for them — in a chat or in an email — is not from us.

How fast will you hear back?

Usually within a day. Reports that involve safety get looked at first, and honest detail in the first message is what skips the follow-up questions. We will not promise a clock on complex cases — but we do promise a person reads every message that comes in.

What support can and cannot do

Setting expectations honestly saves us both a round trip. Support can fix account problems, look into missing coins, review reports and handle privacy requests like data deletion.

What it cannot do:

• Share another user’s personal information with you
• Tell you what action was taken on an account you reported
• Promise a specific moderation outcome before a review happens
• Act as an emergency service — if you are in real danger, contact your local authorities first

None of that is a brush-off. It is the same privacy standard protecting your own account the day someone asks about you.